Bringing people together over delicious food they love is what makes you tick. It’s why you’re in the business, right? Whether it’s on premise or takeaway, delivering a great customer experience is what keeps your customers coming back. So how can McCain help? Well, 53%* of customers said they would leave a bad review if their chips did not live up to their expectations. So good quality chips can really help you create great times!
As we prepare for re-opening, we take a look at what’s driving consumer sentiment as they prepare to go out and what this means for your business in 2021.
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Our world is transforming at an unprecedented rate resulting in the sped-up evolution of consumer attitudes. It’s our aim to help operators unpick what this means for their business going forward.
Download the GuideNew CGA insight reveals how consumers will place increasing scrutiny over the pubs, bars and restaurants they choose to visit, and their menus. As a leading supplier of quality produce to the restaurant sector and as supporters of British farming, it’s our aim to help operators understand how quality and provenance can help coax customers back through the doors.
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When the time comes and our sector can start to re-open, you should reassure customers not only of your commitment to creating a safe environment, but also of your commitment to using high-quality ingredients. We reveal the cravings of the nation
Download the GuideWe’ve teamed up with the Happiness Index to understand what aspects of the dining experience truly makes customers happy. Our findings can help operators to be super-focused on the areas that maximise happiness and generate positive reviews.
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*Source: Happiness Index Survey, Jan 2020, 1,000 UK respondents who have eaten out in the last 6 months.
